Implementation Of Digital Leadership on The Quality Of E-Government-Based Public Services in Indonesia
DOI:
https://doi.org/10.68211/sogpa.v1i2.43Keywords:
Digital Leadership, E-Government, E-CourtAbstract
This study aims to analyze the Implementation of Digital Leadership in improving the Quality of E-Government-based Public Services through an E-Court Application in Indonesia. This research focuses on how the role of Digital Leadership in supporting E-Court (Electronic Justice Services) from various obstacles The implementation of the system to answer these problems needs to use Bruce J. Avolio's Digital Leadership theory, Richard E. Inrajit's E-Government theory, and Richard Heeks' Design-Reality Gap model. This data was collected through a literature study and analyzed using a Qualitative Approach with a case study method. The results of the study show that the success of E-Court Implementation is not only determined by technological readiness, but also by the ability of leaders to build Digital Communication, utilize data and technology in Decision Making, and transform Digital Work Processes. Integration These three theories produce four main dimensions in Digital Leadership that contribute to increasing the effectiveness, efficiency, transparency, and accountability of electronic justice services. In this study, it can be concluded that strengthening digital leadership competencies is an important factor in supporting the transformation of e-government-based public services in Indonesia, although there are still challenges in the form of limited infrastructure, system disruptions, low digital literacy of the community, and apparatus competency gaps.
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